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Frequently Asked Questions
You Asked, We Answered
Do you sell gift cards?
Our business does offer a host gift card options you can find these on the Gift Card page on the website.
At checkout I have completed payment though it is asking for me to confirm payment. What should I do?
When this appears this is to confirm that your order has been received and payment sorted though gives you one final chance to not progress with the order. If you are happy with the order simply click confirm payment and you will receive an email confirming your order and it will take you to the thank you page.
What are the payment options?
Our company accepts payment from Visa, Mastercard, Amex cards, Paypal, Google Pay and Apple Pay all of which you can select at checkout. Once payment has been made wait for it to process to the Thank You page which confirms your order has been placed.
Why is my payment with Apple Pay not going to the Thank You page?
When paying with Apple Pay on our webstore once you have added you details in Apple Pay you will return to the checkout screen. It is at this stage you need to scroll to the bottom of the screen and click pay to complete the order.
What is your return policy?
You can find the details of how our returns are carried out on our Dispatch and Returns page.